{"id":88,"date":"2022-07-22T13:10:00","date_gmt":"2022-07-22T11:10:00","guid":{"rendered":"http:\/\/wp11283188.server-he.de\/?page_id=88"},"modified":"2023-08-31T13:03:36","modified_gmt":"2023-08-31T11:03:36","slug":"your-german-customer-service","status":"publish","type":"page","link":"https:\/\/indipa.co.uk\/services\/your-german-customer-service\/","title":{"rendered":"Your German customer service\u00a0\u00a0"},"content":{"rendered":"<div>Our services<\/div>\n<div>\n<p>You want to do business in Germany, but you expect difficulties with the communication?\u00a0 INDIPA supports you in your German customer service.<\/p>\n<\/div>\n<ul>\n<li>\n        <a href=\"#more\">Find out more<\/a>\n    <\/li>\n<li>\n        <a href=\"\/contact\/\">Get a free quote<\/a>\n    <\/li>\n<\/ul>\n<ul>\n<li>\n        <a href=\"#more\">Find out more<\/a>\n    <\/li>\n<li>\n        <a href=\"\/contact\/\">Get a free quote<\/a>\n    <\/li>\n<\/ul>\n<div><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n<div>\n<div class=\"shariff shariff-align-flex-end shariff-widget-align-flex-end\" data-services=\"facebook\" data-url=\"https%3A%2F%2Findipa.co.uk%2Fservices%2Fyour-german-customer-service%2F\" data-timestamp=\"1693487016\" data-backendurl=\"https:\/\/indipa.co.uk\/wp-json\/shariff\/v1\/share_counts?\"><ul class=\"shariff-buttons theme-round orientation-horizontal buttonsize-small\"><li class=\"shariff-button whatsapp shariff-nocustomcolor shariff-mobile\" style=\"background-color:#5cbe4a;border-radius:10%\"><a href=\"https:\/\/api.whatsapp.com\/send?text=https%3A%2F%2Findipa.co.uk%2Fservices%2Fyour-german-customer-service%2F%20Your%20German%20customer%20service%C2%A0%C2%A0\" title=\"Share on Whatsapp\" aria-label=\"Share on Whatsapp\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\";border-radius:10%; 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background-color:#3b5998; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 32\"><path fill=\"#3b5998\" d=\"M17.1 0.2v4.7h-2.8q-1.5 0-2.1 0.6t-0.5 1.9v3.4h5.2l-0.7 5.3h-4.5v13.6h-5.5v-13.6h-4.5v-5.3h4.5v-3.9q0-3.3 1.9-5.2t5-1.8q2.6 0 4.1 0.2z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button mailto shariff-nocustomcolor\" style=\"background-color:#a8a8a8;border-radius:10%\"><a href=\"mailto:?body=https%3A%2F%2Findipa.co.uk%2Fservices%2Fyour-german-customer-service%2F&subject=Your%20German%20customer%20service%C2%A0%C2%A0\" title=\"Send by email\" aria-label=\"Send by email\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\";border-radius:10%; background-color:#999; color:#fff\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path fill=\"#999\" d=\"M32 12.7v14.2q0 1.2-0.8 2t-2 0.9h-26.3q-1.2 0-2-0.9t-0.8-2v-14.2q0.8 0.9 1.8 1.6 6.5 4.4 8.9 6.1 1 0.8 1.6 1.2t1.7 0.9 2 0.4h0.1q0.9 0 2-0.4t1.7-0.9 1.6-1.2q3-2.2 8.9-6.1 1-0.7 1.8-1.6zM32 7.4q0 1.4-0.9 2.7t-2.2 2.2q-6.7 4.7-8.4 5.8-0.2 0.1-0.7 0.5t-1 0.7-0.9 0.6-1.1 0.5-0.9 0.2h-0.1q-0.4 0-0.9-0.2t-1.1-0.5-0.9-0.6-1-0.7-0.7-0.5q-1.6-1.1-4.7-3.2t-3.6-2.6q-1.1-0.7-2.1-2t-1-2.5q0-1.4 0.7-2.3t2.1-0.9h26.3q1.2 0 2 0.8t0.9 2z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button printer shariff-nocustomcolor\" style=\"background-color:#a8a8a8;border-radius:10%\"><a href=\"javascript:window.print()\" title=\"print\" aria-label=\"print\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\";border-radius:10%; background-color:#999; color:#fff\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 30 32\"><path fill=\"#999\" d=\"M6.8 27.4h16v-4.6h-16v4.6zM6.8 16h16v-6.8h-2.8q-0.7 0-1.2-0.5t-0.5-1.2v-2.8h-11.4v11.4zM27.4 17.2q0-0.5-0.3-0.8t-0.8-0.4-0.8 0.4-0.3 0.8 0.3 0.8 0.8 0.3 0.8-0.3 0.3-0.8zM29.7 17.2v7.4q0 0.2-0.2 0.4t-0.4 0.2h-4v2.8q0 0.7-0.5 1.2t-1.2 0.5h-17.2q-0.7 0-1.2-0.5t-0.5-1.2v-2.8h-4q-0.2 0-0.4-0.2t-0.2-0.4v-7.4q0-1.4 1-2.4t2.4-1h1.2v-9.7q0-0.7 0.5-1.2t1.2-0.5h12q0.7 0 1.6 0.4t1.3 0.8l2.7 2.7q0.5 0.5 0.9 1.4t0.4 1.6v4.6h1.1q1.4 0 2.4 1t1 2.4z\"\/><\/svg><\/span><\/a><\/li><\/ul><\/div><\/div>\n<div>\n<p>Making use of INDIPA\u2019s German speaking customer service team, saves you the hassle of renting an office in Germany, furnishing it and recruiting German staff. Moreover, the INDIPA option is likely to be more cost-effective and also quicker. INDIPA has long-standing experience in undertaking the German customer service on behalf of a foreign company. The many successes we have achieved for our clients so far, speak for themselves. And, lead to very positive clients, as you can read <strong><a href=\"https:\/\/indipa.co.uk\/our-clients\/#references\">here<\/a><\/strong>.<\/p>\n<\/div>\n<h2>Outsourcing your German customer service<\/h2>\n<div>\n<p>When we carry out the customer service on behalf of our clients, we regard ourselves as an active and integral part of their company. We work as if we represent a German branch of our clients\u2019 company. For example, we have direct online access to many of our clients\u2019 computer systems in order to swiftly and effectively carry out any purchasing orders that we receive. It goes without saying, that we at INDIPA familiarise ourselves in detail with all of our clients\u2019 products and services, so that we can provide professional and outstanding customer care and you can be extremely satisfied with your German customer service<\/p>\n<\/div>\n<h2>Professional customer care<\/h2>\n<div>\n<p>Every single member of our staff has a formal commercial qualification and works according to the latest standards that we have developed together with our partner, Mercuri International, one of the world\u2019s leading consultancys for marketing and sales. We work in a highly professional, dedicated and committed manner, and carry out every assigned task for our client, as if it were our own company. This is underlined by the fact that we practice results-related renumeration with some of our clients.<\/p>\n<p>Our service goes beyond the classical reception of your customers. We care about your leads and clients. We serve them, instead of forwarding them to you. We find the best solutions for your customers at all times. And we get back to them as soon as possible to avoid long waiting times. Our small team stands for personal care instead of mass production.<\/p>\n<\/div>\n<h2>The advantages for you<\/h2>\n<div>\n<p>Outsourcing your German customer service to INDIPA gives you the following advantages:<\/p>\n<\/div>\n<ul>\n<li>\n<div>\n<p><strong>Cost saving:<\/strong> It has been proven to be significantly more cost effective for our clients to outsource their German customer service to us, instead of renting and furnishing an office as well as recruiting staff.<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p><strong>Ready to go:<\/strong> After a compact and efficient familiarisation, we are ready to go. Our vast experience of operating in the German market further speeds up the process. You benefit from the existing INDIPA-infrastructure.<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p><strong>Marketing success:<\/strong> We offer marketing activities on a result-orientated basis. This way both of us stand to benefit from our marketing strength!<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>What makes INDIPA&#8217;s services unique?<\/h2>\n<div>\n<p><span>We are consultants and implementers. The success of our clients is our focus. Together we work out the optimal and efficient cultivation of the German market and jointly implement this in our day-to-day business. The close exchange with our clients on strategic and operational issues, our flexibility and \u201chands-on mentality\u201d make us unique.<\/span><\/p>\n<\/div>\n<p>\n    <a href=\"\/contact\/\">Are you interested? Please contact us!<\/a>\n<\/p>\n<p>\n    <a href=\"\/contact\/\">Contact us<\/a>\n<\/p>\n<h5>All services<\/h5>\n<hr>\n<h5>Your contact person<\/h5>\n<div>\n<p>For all questions regarding the German market, please contact Christoph!<\/p>\n<\/div>\n<p><a href=\"mailto:christoph.schulte@indipa.de\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/09\/Christoph-scaled-e1662120160123.jpg\" alt=\"Christoph Schulte\"><\/a><\/p>\n<ul>\n<li>\n<p><a href=\"tel:+492111656520\">+49 211 16 56 520<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"mailto:bastian.damen@indipa.de\">christoph.schulte@indipa.de<\/a><\/p>\n<\/li>\n<\/ul>\n<hr>\n<h5>Weather and local time<\/h5>\n<div><style id=\"sp_lw_dynamic_css735\">#splw-location-weather-735.splw-main-wrapper {max-width: 320px;margin : auto;margin-bottom: 2em;}#splw-location-weather-735.splw-main-wrapper.horizontal {max-width: 666px;}#splw-location-weather-735 .splw-lite-wrapper,#splw-location-weather-735 .splw-forecast-weather 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-->\n\t\t<!-- Current Date Time area start -->\n\t\t\t\t\t<div class=\"splw-lite-current-time\">\n\t\t\t\t\t\t\t\t<span class=\"lw-time\">11:07 pm,  <\/span>\n\t\t\t\t<!-- time area end -->\n\t\t\t\t\t\t\t\t<span class=\"lw-date\">April 28, 2024<\/span>\n\t\t\t\t<!-- date area end -->\n\t\t\t<\/div>\n\t\t<!-- date time area end -->\n\t<\/div>\n<\/div>\n<!-- full area end -->\n<div class=\"splw-lite-current-temp\">\n\t<div class=\"splw-cur-temp\">\n\t\t<!-- weather icon html area start -->\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/indipa.co.uk\/wp-content\/plugins\/location-weather\/assets\/images\/icons\/weather-static-icons\/01n.svg\" class=\"weather-icon\" alt=\"temperature icon\" width=\"58\" height=\"58\">\n\t\t<!-- weather icon html area end -->\n\t\t<!-- weather current temperature html area start -->\n\t\t\t\t\t<span class=\"cur-temp\"> \n\t\t\t\t<span class=\"current-temperature\">54<\/span><span class=\"temperature-scale\">\u00b0F<\/span>\t\t\t<\/span>\n\t\t<!-- temperature html area end -->\n\t<\/div>\n<\/div>\n\t<div class=\"splw-lite-desc\">\n\t\tclear sky\t<\/div>\n<div\n\tclass=\"splw-lite-daily-weather-details  lw-center \">\n\t<div class=\"splw-weather-details splw-other-opt\">\n\t\t\t<div class=\"splw-weather-icons icons_splw\">\n\t\t\t\t\t<!-- humidity area start -->\n\t\t\t\t\t\t<div class=\"splw-icon-humidity\">\n\t\t\t\t<span class=\"lw-title-wrapper\">\n\t\t\t\t\t<span class=\"details-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 20 20\" width=\"18\" height=\"18\"><title>Humidity<\/title><path d=\"M10.4.2c-.1-.1-.1-.1 0 0-.2-.2-.3-.2-.4-.2s-.2 0-.3.1l-.1.1C8.1 1.6 2.8 7.6 2.8 12.8A7.17 7.17 0 0 0 10 20a7.17 7.17 0 0 0 7.2-7.2c0-5.2-5.4-11.3-6.8-12.6zm1.2 5.3c.4-.4 1-.4 1.4 0 .2.2.3.4.3.7a1.08 1.08 0 0 1-.3.7l-4.6 4.6c-.4.4-1 .4-1.4 0s-.4-1 0-1.4l4.6-4.6zm1.6 5.2c0 .5-.4 1-1 1-.5 0-1-.4-1-1 0-.5.4-1 1-1s1 .5 1 1zM7.7 5.2c.5 0 1 .4 1 1a.94.94 0 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class=\"details-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 20 20\" style=\"margin-left: 2px;\"><title>Wind<\/title><path d=\"M10 2.2c4.3 0 7.8 3.5 7.8 7.8s-3.5 7.8-7.8 7.8-7.8-3.5-7.8-7.8S5.7 2.2 10 2.2M10 0C4.5 0 0 4.5 0 10s4.5 10 10 10 10-4.5 10-10S15.5 0 10 0h0zm3.6 15.2l-3.4-1.9c-.1-.1-.2-.1-.3 0l-3.4 1.9c-.2.1-.5-.1-.4-.3l3.7-11c.1-.3.5-.3.6 0l3.7 11c0 .2-.3.5-.5.3z\"\/><\/svg><\/span>\t\t\t\t\t<span class=\"options-title\"><\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<span class=\"options-value\">\n\t\t\t\t\t10 mph\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t\t<!-- wind area end -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<!-- Wind guest area start -->\n\t\t\t\t<div class=\"splw-gusts-wind\">\n\t\t\t<span class=\"lw-title-wrapper\">\n\t\t\t\t\t\t\t\t<span class=\"options-title\">Wind Gust:<\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"options-value\">\n\t\t\t\t0 mph\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<!-- Wind guest area end -->\n\t\t<!-- Clouds 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New\"},{\"name\":\"Content\",\"type\":\"section\",\"props\":{\"animation\":\"fade\",\"animation_delay\":\"150\",\"css\":\".el-section {\\n    background: #ECE9E6;  \\\/* fallback for old browsers *\\\/\\nbackground: -webkit-linear-gradient(to right, #fbfbfb, #ECE9E6);  \\\/* Chrome 10-25, Safari 5.1-6 *\\\/\\nbackground: linear-gradient(to right, #fbfbfb, #ECE9E6); \\\/* W3C, IE 10+\\\/ Edge, Firefox 16+, Chrome 26+, Opera 12+, Safari 7+ *\\\/\\n}\",\"id\":\"more\",\"image\":\"\",\"image_position\":\"top-left\",\"image_size\":\"width-1-1\",\"padding_remove_top\":false,\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"name\":\"\",\"type\":\"row\",\"props\":{\"divider\":false,\"layout\":\"expand,large\",\"row_gap\":\"large\"},\"children\":[{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"position_sticky_breakpoint\":\"m\",\"style\":\"default\",\"width_medium\":\"expand\"},\"children\":[{\"name\":\"\",\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Making use of INDIPA\\u2019s German speaking customer service team, saves you the hassle of renting an office in Germany, furnishing it and recruiting German staff. Moreover, the INDIPA option is likely to be more cost-effective and also quicker. INDIPA has long-standing experience in undertaking the German customer service on behalf of a foreign company. The many successes we have achieved for our clients so far, speak for themselves. And, lead to very positive clients, as you can read <strong><a href=\\\"https:\\\/\\\/indipa.co.uk\\\/our-clients\\\/#references\\\">here<\\\/a><\\\/strong>.<\\\/p>\",\"margin\":\"default\"}},{\"name\":\"\",\"type\":\"headline\",\"props\":{\"content\":\"Outsourcing your German customer service\",\"margin\":\"large\",\"margin_remove_bottom\":true,\"margin_remove_top\":false,\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>When we carry out the customer service on behalf of our clients, we regard ourselves as an active and integral part of their company. We work as if we represent a German branch of our clients\\u2019 company. For example, we have direct online access to many of our clients\\u2019 computer systems in order to swiftly and effectively carry out any purchasing orders that we receive. It goes without saying, that we at INDIPA familiarise ourselves in detail with all of our clients\\u2019 products and services, so that we can provide professional and outstanding customer care and you can be extremely satisfied with your German customer service<\\\/p>\",\"margin\":\"default\"}},{\"name\":\"\",\"type\":\"headline\",\"props\":{\"content\":\"Professional customer care\",\"margin\":\"large\",\"margin_remove_bottom\":true,\"margin_remove_top\":false,\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Every single member of our staff has a formal commercial qualification and works according to the latest standards that we have developed together with our partner, Mercuri International, one of the world\\u2019s leading consultancys for marketing and sales. We work in a highly professional, dedicated and committed manner, and carry out every assigned task for our client, as if it were our own company. This is underlined by the fact that we practice results-related renumeration with some of our clients.<\\\/p>\\n\n\n<p>Our service goes beyond the classical reception of your customers. We care about your leads and clients. We serve them, instead of forwarding them to you. We find the best solutions for your customers at all times. And we get back to them as soon as possible to avoid long waiting times. Our small team stands for personal care instead of mass production.<\\\/p>\",\"margin\":\"default\"}},{\"name\":\"\",\"type\":\"headline\",\"props\":{\"content\":\"The advantages for you\",\"margin\":\"large\",\"margin_remove_bottom\":true,\"margin_remove_top\":false,\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Outsourcing your German customer service to INDIPA gives you the following advantages:<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"icon\":\"plus-circle\",\"icon_width\":\"26\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":false,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_size\":\"large\",\"list_style\":\"divider\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p><strong>Cost saving:<\\\/strong> It has been proven to be significantly more cost effective for our clients to outsource their German customer service to us, instead of renting and furnishing an office as well as recruiting staff.<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p><strong>Ready to go:<\\\/strong> After a compact and efficient familiarisation, we are ready to go. Our vast experience of operating in the German market further speeds up the process. You benefit from the existing INDIPA-infrastructure.<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p><strong>Marketing success:<\\\/strong> We offer marketing activities on a result-orientated basis. This way both of us stand to benefit from our marketing strength!<\\\/p>\"}}]},{\"type\":\"headline\",\"props\":{\"content\":\"What makes INDIPA's services unique?\",\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><span>We are consultants and implementers. The success of our clients is our focus. Together we work out the optimal and efficient cultivation of the German market and jointly implement this in our day-to-day business. The close exchange with our clients on strategic and operational issues, our flexibility and \\u201chands-on mentality\\u201d make us unique.<\\\/span><\\\/p>\",\"margin\":\"default\"}},{\"type\":\"button\",\"props\":{\"fullwidth\":true,\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"xlarge\",\"margin_remove_bottom\":true,\"visibility\":\"s\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"default\",\"content\":\"Are you interested? 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